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I haven't received your email. What can I do? Article rated 2.6/5.0
Providing that you have entered your email address correctly, you will receive an email from us. This will contain a link for you to retrieve your insurance documents from our secure server. If you do...
I have given you the wrong email address, what can I do? Article rated 3.7/5.0
Please submit a support ticket to request for duplicate documents to be sent to the correct email address. You will need to state your vehicle registration number, date of birth and postcode for vali...
Will I receive any paperwork through the post? Article rated 4.0/5.0
If you selected the postal option at the time of purchase, your insurance documents will be sent to the address you provide. An emailed link to our secure server is also sent giving you the opportuni...
What do I do if haven't received my insurance documents? Article rated 3.0/5.0
We will send you to a link via email for you to retrieve your insurance documents which remains active for 1 week after the cover has expired. If after one hour you haven't received your email, pleas...