Frequently Asked Questions

About Us

Who are insuredaily.co.uk?
What hours are you open?
What steps do I need to take if I wish to complain?
What should I do if I don’t want you to send me any marketing material?

Alterations

Is it possible to make any amendments after insurance has been purchased?

Broker Area

How can I amend my Broker details?
Where can I find my Broker No?

Cancellation

How do I cancel my policy?

Card Payments

How can I pay for the insurance?
How do I know if my card payment has been accepted?
My card payment was declined, what can I do?
Why has my payment card been declined?
How does Verified by Visa and/or MasterCard Secure Code work?
Will I receive a receipt for my card payment?
Do you have any encryption technology on your Website ?
Can I pay the insurance on behalf of someone else?

Claims

What should I do if I have an accident?
Will you provide a courtesy vehicle after an accident?

Document delivery

I can't view my certificate of insurance from the PDF.
I haven't received my email with my insurance documents.

Driving Licences

Will you insure me if I have convictions?
How long do I need to have held a licence to get insurance cover?

Foreign Use

Will I be covered if I drive abroad?
Can I buy insurance to export a vehicle outside of the UK

Impounded Vehicles

Can I purchase insurance to retrieve an impounded vehicle?

Insurance Cover

Do you insure hired in plant and machinery
Can I insure a vehicle with only a chassis number?
Can I insure a car that doesn't belong to me?
Can I buy insurance over the telephone?
Can I purchase insurance cover for more than 28 days at a time?
Can I insure a rented vehicle?
How do I know if my cover has been accepted?
Will I receive any paperwork through the post?
Do you insure Provisional Licence holders?
How long do I need to have held a licence to get insurance cover?
Do you offer Third Party Fire & Theft insurance?
Can I be insured on the same vehicle twice?
My documents have not been received?
Where can I find the policy document
Where can I find the Keyfacts document

MID (Motor Insurer's Database)

When will my vehicle appear on the MID listing?

Permitted Drivers

Do you insure drivers from Australia who are visiting the UK?
Can you provide insurance cover for residents outside of the UK?
Can I get insurance cover if I am under 21?
Can I get insurance cover if I am over 75?
Can I insure more than one driver?
Do you insure Provisional Licence holders?
How long do I need to have held a licence to get insurance cover?

Road Tax

Can I get Road Tax with a cover note?

Vehicle Usage

Will I be covered if I drive abroad?
What can I use my vehicle for?

Vehicles

Can I insure a car that does not have a UK number-plate?
Can I insure a vehicle transporter?
Can I insure a vehicle with only a chassis number?
What vehicles can I insure?
Can you insure me on a vehicle with Diplomatic number-plates?
Can I get a price if I don't know the registration number?
Can I purchase insurance to retrieve an impounded vehicle?
Will you insure an imported vehicle?
Do you insure left-hand drive vehicles?
How do I insure a vehicle that is not listed?
Do you insure Campervans, Caravanettes or Motorhomes?
Do you insure Mini-buses?
Do you insure Motorbikes?
Do you insure Lorries?
Do you insure 'Q' plated vehicles?
Can I get cover for a Rented Vehicle?
Do you insure vehicles worth less than £1500?
Do you insure vehicles worth more than £35000?
Will I be covered to drive other vehicles?
Do you insure modifed vehicles?

Website Helpdesk

My question is not in your FAQ list, what can I do?
I need help using your Website?
Can I get a quote if my postcode is not recognised?
What are your opening hours?
What is a PDF?