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Frequently Asked Questions

About Us

Who are insuredaily.co.uk?
What are your opening hours?
What should I do if I don’t want you to send me any marketing material?

Alterations

Is it possible to make any amendments to the policy after the insurance has started?

Broker Area

How can I amend my Broker details?
Where can I find my Broker No?

Cancellation

How do I cancel my insurance policy?

Card Payments

Can I pay the insurance on behalf of someone else?
Do you have any encryption technology on your Website?
How can I pay for the insurance policy?
How do I know if my card payment has been accepted?
How does Verified by Visa and MasterCard Secure Code work?
My card payment was declined, what can I do?
Why has my card been declined?
Will I receive a receipt for my card payment?

Claims

What should I do if I am involved in an accident?
Will you provide a courtesy vehicle after an accident?

Complaints

What steps do I need to take if I wish to complain?

Continuous Insurance Enforcement

What is Continuous Insurance Enforcement?

Document delivery

I can't view my certificate of insurance from the PDF.
I haven't received an email with my insurance documents, what should I do?
I need copies of my insurance documents.
Will I receive any paperwork through the post?

Driving Licences

Can you provide insurance cover for residents from outside the UK?
Do you insure drivers from Australia who are visiting the UK?
Do you insure drivers with a Commonwealth driving licence?
How long do I need to have held a licence to get insurance cover?
Why do you ask me for my driving licence number?
Will you insure me if I have convictions?

Foreign Use

Will I be covered if I drive abroad?
Can I buy motor insurance to export a vehicle outside of the UK

Impounded Vehicles

Can I purchase insurance to retrieve an impounded vehicle?

Insurance Cover

Can I insure a car that doesn't belong to me?
Can I insure a vehicle with only a chassis number?
Can I buy insurance cover the telephone?
Can I be insured on the same vehicle twice?
Can I purchase insurance cover for more than 28 days at a time?
Do you insure hired-in plant and machinery
Do you insure Provisional Licence holders?
Do you offer Third Party Fire & Theft insurance?
How can I add extra days to my policy?
How do I know if my cover has been accepted?
How long do I need to have held a licence to get insurance cover?
My insurance documents have not been received?
Where can I find the policy document
Where can I find the policy summary document

Internet issues

I am trying to purchase insurance cover and I am being taken back to the HOME page. Why is this happening?

MID (Motor Insurer's Database)

When will my vehicle appear on the ASKMID listing?

Motor Breakdown Insurance

Who do I call if I need breakdown assistance?

Motor Excess Protection Insurance

What is Motor Excess Protect Insurance?
Who do I call if I need to make a claim on my excess protection insurance policy?

Motor Excess Reduction Insurance

What is motor excess reduction insurance?
Who do I contact if I need to make a claim on my excess reduction insurance policy?

Permitted Drivers

Who is permitted to drive under this policy?
Can I get insurance cover if I am under 19?
Can I get insurance cover if I am over 75?
Can I insure more than one driver?
How long do I need to have held a licence to get motor insurance cover?

Policy Excess

Are there any other excesses I may be subjected to in addition to the standard policy excess?

Road Tax

Can I get Road Tax with a cover note?

Vehicle Usage

What can I use my vehicle for?

Vehicles

Do you insure 9 seater vehicles?
Are you able to insure vehicles belonging to an Accident Management Company?
Are you able to insure vehicles belonging to a Credit Hire Firm?
Can I insure a car that does not have a UK number-plate?
Can I insure a rented vehicle that I have hired?
Can I insure a vehicle transporter?
Can you insure me on a vehicle with Diplomatic number-plates?
Can I get a price if I don't know the registration number?
Do you insure left-hand drive vehicles?
Do you insure Campervans, Caravanettes or Motorhomes?
Do you insure Horse boxes?
Do you insure Mini-buses?
Do you insure Motorbikes?
Do you insure Lorries?
Do you insure 'Q' plated vehicles?
Do you insure modified vehicles?
Do you insure vehicles worth less than £1500?
Do you insure vehicles worth more than £45000?
How do I insure a vehicle that is not listed?
What vehicles can I insure?
Will I be covered to drive other vehicles?
Will you insure an imported vehicle?

Website Helpdesk

Can I get a quote if my postcode is not recognised?
I need help using your Website?
My question is not in your FAQ list, what can I do?
What is a PDF?