Registering A Claim

All claims must be reported on-line within 48 hours of the incident occurring. The completed claim form is then automatically sent to our in-house claims team for immediate validation. It is a condition of your insurance policy that all incidents are reported, even if you are not at fault or you decide you are not going to make a claim so we can protect your interest from any claim made against you. Please continue on to the electronic claim form below.

Anti-Fraud and Theft Registers

Insurers pass information to the Claims and Underwriting Exchange Register run by Insurance Database Services Ltd. (IDS Ltd.) and the Motor Insurance Anti-Fraud and Theft register, run by the Association of British Insurers (ABI). The aim is to help Insurers check information provided and also to prevent fraudulent claims.

When Insurers deal with your request for insurance, they may search the registers. Under the conditions of your policy, you must tell them about any incident (such as an accident or theft) which may or may not give rise to a claim. When you tell Insurers about an incident, they will pass information relating to it to the registers.

Like other insurers, businesses dealing with claims, and Accident Management businesses, we pass information relating to claims to the Netfoil database operated by Hill Dickinson LLP. The aim is to help us check information provided and also to prevent fraudulent claims. We will pass information relating to all incidents to Netfoil and in dealing with these incidents we may search the Netfoil database.